FAQs
1. What is eSilver?
eSilver is a jewellery brand offering elegant, premium, and timeless silver jewellery designed for everyday wear, gifting, and special occasions.
2. Is your jewellery made of real silver?
Yes, our jewellery is crafted with quality silver and selected designs may come with 92.5 sterling silver details. Product-specific details are mentioned on each product page.
3. What does 92.5 silver mean?
92.5 silver, also known as sterling silver, means the jewellery contains 92.5% pure silver mixed with other metals for strength and durability.
4. Will the jewellery lose its shine?
Silver jewellery may naturally tarnish over time if exposed to water, sweat, perfume, or chemicals. With proper care and storage, the shine can be maintained beautifully.
5. How should I care for my eSilver jewellery?
Keep your jewellery away from water, perfumes, lotions, sweat, and chemicals. Store it in a dry pouch or jewellery box and wipe it gently with a soft cloth after use.
6. Can I wear eSilver jewellery daily?
Yes, many eSilver pieces are designed for everyday wear. However, we recommend removing jewellery while bathing, sleeping, exercising, or swimming.
7. Do you offer Cash on Delivery?
Cash on Delivery may be available on selected locations and orders. Availability will be shown at checkout.
8. How long does delivery take?
Orders are usually processed within 24–48 working hours and delivered within 3–7 working days, depending on your location.
8. How long does delivery take?
Orders are usually processed within 24–48 working hours and delivered within 3–7 working days, depending on your location.